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Privacy Policy

Last Updated: January 2025

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you create an account
• Shipping and billing address when you make a purchase
• Payment information for processing transactions
• Communication preferences and history
• Product reviews and feedback

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send you order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Improve our website and services
• Prevent fraud and enhance security

3. Information Sharing

We do not sell your personal information. We may share your information with service providers who assist in our operations.

4. Data Security

We implement appropriate security measures including SSL encryption and secure payment processing through JazzCash and Easypaisa.

5. Your Rights

You have the right to access, correct, and request deletion of your data.

6. Contact Us

Email: privacy@casperstyle.pk
Phone: +92 300 1234567

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Return & Refund Policy

Last Updated: January 2025

1. Return Policy

We offer a 100-night sleep trial on all mattresses. If you're not satisfied, you can return items within 30 days of delivery.

• Items must be in original condition
• All tags must be attached
• Proof of purchase is required

2. How to Return

• Contact our customer service at returns@casperstyle.pk
• Provide your order number and reason for return
• You will receive a return authorization

3. Refund Process

Refunds are processed within 5-7 business days. JazzCash and Easypaisa refunds are processed within 24-48 hours.

4. Non-Returnable Items

• Items marked as final sale
• Customized or personalized items
• Items without tags or in worn condition

5. Contact Information

Email: returns@casperstyle.pk
Phone: +92 300 1234567

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Terms & Conditions

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and conditions.

2. Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of others.

3. Account Registration

When creating an account, you agree to provide accurate information and maintain the security of your password.

4. Products and Pricing

Prices are in Pakistani Rupees (Rs.) and are subject to change without notice.

5. Orders and Payment

We accept JazzCash and Easypaisa payments. Order confirmation will be sent via email/SMS.

6. Shipping and Delivery

Free shipping on orders over Rs. 10,000. Standard shipping: Rs. 500. Delivery available across Pakistan.

7. Intellectual Property

All content on this website is the property of Pakshops and is protected by copyright laws.

8. Limitation of Liability

We are not liable for indirect or consequential damages.

9. Contact Information

Email: legal@casperstyle.pk
Phone: +92 300 1234567